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Legal notice and general conditions of use of the Website

General information

In compliance with the duty of information contained in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following data is reflected:

  • Holder: CUSTOMIZED HOLIDAYS & EVENTS, S.L.
  • Trading name: GS incoming
  • Fiscal ID Number: B-20846069
  • Official travel agency registration number: CIE 2228
  • Address: Pº Ramón María Lilí 1, 1º Of. 9, 20002 San Sebastian
  • E-mail: info@gsincoming.com
  • Telephone number: +34 943 26 05 98

General terms and conditions of use

  1. Use of the portal

    www.gsincoming.com provides access to a multitude of information, services, programs or data on the Internet belonging to its Website or to its licensors, to which the User may have access.

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. reserves the right to modify these General Conditions of Use at any time, as well as any other general or specific conditions, regulations for use or notices that may be applicable. It also reserves the right to modify the presentation, configuration and location of the Website, as well as the contents and conditions required for their use at any time, without prior notice.

    Use of the Website www.gsincoming.com, which is the property of CUSTOMIZED HOLIDAYS & EVENTS, S.L. is completely voluntary. In compliance with that established in sect. 10 of the Information Society and e-Commerce Services Act 34/2002, CUSTOMIZED HOLIDAYS & EVENTS, S.L. provides permanent, easy, direct and free electronic access to the information relating to its business, tax details, registry details, registered offices and communications address through its Website.

    The User undertakes to make appropriate use of the content and services. The User agrees not to have any conduct that could damage the image, interests and rights of CUSTOMIZED HOLIDAYS & EVENTS, S.L. or from third parties or that could damage, disable or overload the https://www.gsincoming.com portal or that would cut off, in any way, the normal use of the Web. Regarding the contents of this Website, it is prohibited:

    • Its reproduction, distribution or modification, total or partial, unless authorized by its legitimate owners;
    • Any violation of the rights of the provider or of the legitimate owners;
    • Its use for commercial or advertising purposes.
  2. Users

    Users must read the general terms and conditions of use carefully and accept it without any reserves before performing any type of operation in this Website, viewing or using, etc.

    The User assumes responsibility for the correct use of the portal. This responsibility will extend to:

    • Using the Website, its services and contents without violating current legislation, good faith and public order.
    • The veracity and legality of the information provided by the User in the forms issued by CUSTOMIZED HOLIDAYS & EVENTS, S.L.

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. reserves the right to withdraw access to this Website, without the need for prior notice, by any User in breach of that established in these General Conditions of Use

    The User is informed, and accepts, that access to this Website does not imply, in any way, the beginning of a commercial relationship with CUSTOMIZED HOLIDAYS & EVENTS, S.L.

  3. Access and use of the service: disclaimer of warranties and liability

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. does not guarantee the continuity, availability and utility of the Website, nor of the contents or service. Within the limits established by law, CUSTOMIZED HOLIDAYS & EVENTS, S.L. assumes no liability from the lack of updating or precision of the data or information contained on its Website. CUSTOMIZED HOLIDAYS & EVENTS, S.L. will do everything possible for the proper functioning of the Website, however, it is not responsible and doesn’t guarantee that the access to this Website will not be uninterrupted or be free from error.

    The User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore https://www.gsincoming.com is not responsible or doesn’t guarantee that the content or software that can be accessed through this Website, it is free from errors or causes damage to the User's computer system (software and hardware). In any case CUSTOMIZED HOLIDAYS & EVENTS, S.L. will be responsible for losses or damages of any kind arising from access, navigation and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. is not responsible for any damages that may be caused to Users by improper use of this Website. In particular, CUSTOMIZED HOLIDAYS & EVENTS, S.L. rejects all liability in the event of access or visits to its Website being impossible or hindered due to falls, interruptions, missing or defective provision of the electricity or telephone supply or that of other telecommunications providers not attributable to CUSTOMIZED HOLIDAYS & EVENTS, S.L. or in the event of social conflicts or other events of force majeur or any action by a third party, including summons or administrative or legal orders, sabotage or saturation, whether these be intentional or otherwise.

  4. Privacy and data protection policy

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. complies with the guidelines of the current regulations on Data Protection, and ensures the correct use and processing of the User's personal data.

    We inform you that our company complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your e-mail for commercial purposes at any time.

    1. Laws that this privacy policy incorporates

      This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on internet. Specifically, it respects the following rules:

      • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of physical persons with regarding the processing of personal data and the free circulation of these data (GDPR).
      • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
      • Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
      • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
    2. Identity of the person responsible for the processing of personal data

      Data controller responsible for processing your personal data:

      • Identity of the Controller: CUSTOMIZED HOLIDAYS & EVENTS, S.L.
      • Trading name: GS incoming
      • Fiscal ID Number: B-20846069
      • Official travel agency registration number: CIE 2228
      • Address: Pº Ramón María Lilí 1, 1º Of. 9, 20002 San Sebastian
      • E-mail: info@gsincoming.com
      • Telephone number: +34 943 26 05 98

      CUSTOMIZED HOLIDAYS & EVENTS, S.L. does not sell or pass on personal data to third parties that could identify the User without prior consent, nor will it do so in the future.

    3. Doubts or queries about this policy or your rights

      If you have any comments or questions regarding this policy, or if you have a concern about the way in which any personal information provided has been handled, you can contact us by post or by email at the following address: info@gsincoming.com.

      Document revised on 03/26/2021.

    4. Personal Data Record

      In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by CUSTOMIZED HOLIDAYS & EVENTS, S.L. through the forms on its pages will be incorporated and processed in our file.

      By providing this information, you consent to your information being gathered, used, managed and stored by CUSTOMIZED HOLIDAYS & EVENTS, S.L., only as described in the Legal Notice and this Privacy Policy.

    5. Principles that we apply to personal data processing

      In the processing of personal data, the following principles are involved, all of which comply with the demands of article 5 of GDPR:

      • Principle of lawfulness, fairness and transparency: We always require the consent of the data subject to process their personal data for either one or various specific purposes which we will explain in advance with total transparency.
      • Principle of limitation purpose: personal data will be collected for specific, explicit and legitimate purposes.
      • Principle of minimizing data: We only request such data as are absolutely necessary for the purposes for which they are required and always the minimum amount possible.
      • Principle of accuracy: the data must be accurate and always up-to-date.
      • Principle of storage limitation: The data will not be held for longer than strictly necessary to achieve the purpose of their processing.
      • Principle of integrity and confidentiality: Data will be processed in such a way as to guarantee the adequate security and confidentiality of personal data.
      • Principle of proactive responsibility: CUSTOMIZED HOLIDAYS & EVENTS, S.L. will be responsible for ensuring that the above principles are met.
    6. Personal data categories

      The categories of data processed in CUSTOMIZED HOLIDAYS & EVENTS, S.L. are only identifying data (name, email address…). Specially protected data are not processed within the meaning of article 9 of the GDPR.

    7. Legal basis for the processing of personal data

      The legal basis for the processing of personal data is consent. CUSTOMIZED HOLIDAYS & EVENTS, S.L. undertakes to obtain the specific and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

      The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. The withdrawal of consent will not condition the use of the Website.

      On the occasions in which the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory and essential for the correct response of the operation.

    8. Purposes of the personal data treatment to which they are destined

      Personal data is collected and managed by CUSTOMIZED HOLIDAYS & EVENTS, S.L. in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled in by the User or to attend a request or query.

      Likewise, the data may be used for a commercial purpose of personalization, operations and statistics, and activities of the corporate purpose of CUSTOMIZED HOLIDAYS & EVENTS, S.L. We use the information provided for the following purposes:

      • The extraction, storage of data and marketing studies to adapt the Content offered to the User.
      • To answer the emails received.
      • To respond to requests for proposals or quotations.
      • To attend to and meet the commitments established between the two parties
      • To guarantee compliance with the conditions of use and the applicable law.
      • To send commercial information about our programs.
      • To manage social media. CUSTOMIZED HOLIDAYS & EVENTS, S.L. may have a presence on social media. This section governs the processing of data obtained from people who become social media followers through official pages of CUSTOMIZED HOLIDAYS & EVENTS, S.L. CUSTOMIZED HOLIDAYS & EVENTS, S.L. will process personal data for correctly administering the Users' presence on social media, advising them of CUSTOMIZED HOLIDAYS & EVENTS, S.L. activities, products and services and for any other purposes permitted under regulations governing social media. Under no circumstances will the profiles of social media Users be used to send advertising material individually.
      • We might transfer personal data to our suppliers, by prior consent, to the provision of the services request.

      At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be used; that is, the use or uses that will be given to the information collected.

    9. Retention periods of personal data

      Personal data are stored until the data subject requests their erasure, or until the User requests its deletion.

    10. Personal data secrecy and security q

      CUSTOMIZED HOLIDAYS & EVENTS, S.L. commits itself to adopt the necessary technical or organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and avoid destruction, loss or accidental or illegal alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication or access to said data.

      CUSTOMIZED HOLIDAYS & EVENTS, S.L. cannot guarantee the absolute impregnability of the internet network and the following potential violation of data through fraudulent access to them by third parties.

      Personal data will be treated as confidential by CUSTOMIZED HOLIDAYS & EVENTS, S.L., who commits to inform about and guarantee through a legal or contractual obligation that said confidentiality is respected by his employees, associates, and any person to whom the information is made accessible.

    11. Accuracy and truthfulness of data

      You are the only person responsible for the accuracy and correctness of the data you submit to CUSTOMIZED HOLIDAYS & EVENTS, S.L. undertakes, exonerating CUSTOMIZED HOLIDAYS & EVENTS, S.L. undertakes from any responsibility in this respect.

      In all cases, Users guarantee and are responsible for the accuracy, validity and authenticity of the personal data provided, and commit to keeping them duly updated. Users accept that they should supply complete and correct information on contact forms.

    12. Acceptance, consent and changes to the privacy policy

      It is necessary that the User has read and agrees with the conditions of the personal data protection contained in this Privacy Policy, as well as that they accept the processing of their personal data so that CUSTOMIZED HOLIDAYS & EVENTS, S.L. can proceed to these data, during the periods and for the purposes indicated. The use of the Website will imply the acceptance of its Privacy Policy.

      CUSTOMIZED HOLIDAYS & EVENTS, S.L. reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Data Protection Spanish Agency. Changes or updates to this Privacy Policy will be explicitly notified to the User.

      This Privacy Policy was updated on 03/26/2021 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of physical persons with regard to the treatment of personal data and the free circulation of these data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD).

  5. Intellectual and industrial property

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. is the owner of all the intellectual and industrial property rights of its Web page, as well as of the elements contained in it (by way of illustration, images, sound, audio, video, software or texts; brands or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), ownership of the company.

    All rights reserved. By virtue of the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the means of making available, of all or part of the contents of this Website, for commercial purposes, on any support and by any technical means, without our prior authorization of CUSTOMIZED HOLIDAYS & EVENTS, S.L., is expressly prohibited. The User undertakes to respect the Intellectual and Industrial Property rights owned by CUSTOMIZED HOLIDAYS & EVENTS, S.L.

    You may view the elements of the portal and even print them, copy them and store them on the hard disk of your computer or on any other physical support, provided that this is solely and exclusively for your personal and private use. The User must abstain from deleting, altering, eluding or manipulating any protection device or security system that was installed in our pages.

    In case that the User or third party considers that any of the Contents of the Website constitutes a violation of the rights of protection of intellectual property, they must immediately notify CUSTOMIZED HOLIDAYS & EVENTS, S.L. through the contact information in the section of GENERAL INFORMATION of this Legal Notice and General Conditions of Use, indicating:

    • Personal data of the interested party who owns the rights allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
    • Indicate the contents protected by intellectual property rights and their location on the Web, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification.
  6. Legal actions, applicable legislation and jurisdiction

    CUSTOMIZED HOLIDAYS & EVENTS, S.L. reserves the right to file civil or criminal actions that it considers necessary for the improper use of the Website and Contents, or for the breach of these Conditions.

    The relationship between the User and CUSTOMIZED HOLIDAYS & EVENTS, S.L. will be governed by current regulations and applicable in the Spanish territory. If any controversy arises in relation to the interpretation and / or application of these Conditions, the parties will submit their conflicts to the ordinary jurisdiction, submitting to the Thursdays and the corresponding courts in accordance with the law.

    Last modification: 03/26/2021.

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